Customer Care

Recently bought our family home with Redmile, they have been great throughout the process! We are really happy with our home, it's been built to a good standard, is extremely warm and designed beautifully. Any slight snags (minor painting and plastering faults) that we had was resolved prior to moving in. The team was easy to contact and on hand for support throughout the purchase and was even helpful with managing our own solicitors. Can't thank them enough particularly Beth! Would definitely recommend Redmile for anyone thinking of buying a new build, we was apprehensive about buying new due to some of the horror stories you hear but Redmile have filled us with confidence in buying new build with the right builders.

We purchased our home from Redmile Homes in 2021 and absolutely love it. It was the first time we had bought a new home and we were expertly guided by Helen and the team through the whole process. We were thrilled with the choices we could make in terms of the bathroom / kitchen. We were given regular updates on progress with our build and loved watching it all happen.

We moved in on schedule and it was just as we imagined. We identified a few snags in the early months - but the customer care team worked with us to resolve all of these. We are so happy in our home and pleased we took the plunge! I'd like to thank the whole team.

We’ve got our dream home! We didn’t expect to fall in love with our new build home as much as we did. New builds can have a bad reputation and it put us off viewing any for a long time. Having searched Rightmove and viewed every non-new build on the market for the last 6 months, we finally decided to give the Redmile homes a viewing. We instantly fell in love with the house. We both got that feeling that can’t be described but… ‘when you know, you know’. Helen from Redmile helped us secure it there and then and Beth and Katelyn answered every question we had throughout the moving process, putting us at ease every step of the way.